Last Updated: May 12, 2025
Welcome to Blue Ox Printing. These Terms of Service ("Terms") govern your use of the Blue Ox Printing website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Our Service provides blueprint printing and delivery services primarily designed for construction professionals and companies, with a focus on mobile construction teams who require blueprint delivery to multiple job sites across the United States.
To access certain features of the Service, you may be required to register for an account. When you register, you must provide accurate and complete information and keep this information updated. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.
You must be at least 18 years of age or have the legal capacity to enter into these Terms in your jurisdiction to create an account and use our Service. If you are creating an account on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
You are responsible for maintaining the security of your account and password. Blue Ox Printing cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You are responsible for all content posted and activity that occurs under your account.
Business accounts may have multiple users. The account administrator is responsible for managing access for all sub-accounts and is ultimately responsible for all activity conducted through the business account. All users of business accounts must comply with these Terms.
By placing an order through our Service, you agree to provide current, complete, and accurate purchase and account information for all purchases made through our platform.
All prices listed on our website are in US dollars and are subject to change without notice. We reserve the right to correct any pricing errors on our website and to modify the prices of our services at any time. In the event of a pricing error, we will notify you before proceeding with your order.
We accept most major credit cards, PayPal, and company purchase orders (for approved accounts). By submitting an order, you authorize us to charge the account you specify for the amount of the order plus any applicable taxes and shipping fees.
Approved business accounts may be eligible for invoice billing with net-30 payment terms. Failure to pay invoices by the due date may result in late fees, account suspension, or termination of business account privileges.
Sales tax will be added to orders as required by state and local law based on the shipping destination. We collect and remit sales tax in accordance with state and local tax regulations.
Our Service allows you to upload, store, and process blueprint files and related content ("User Content"). You retain all rights to your User Content, but you grant Blue Ox Printing a limited license to use, process, and store this content solely for the purpose of providing the Service to you.
You agree not to upload User Content that:
We may retain your files for a reasonable period to process your order. For registered users, we offer file storage services as specified in your account settings. Files may be automatically deleted after a period of inactivity or according to our data retention policies.
We implement reasonable security measures to protect your files. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Blue Ox Printing ships to locations throughout the continental United States. We are not responsible for delays or service interruptions caused by carriers or circumstances beyond our control.
Estimated delivery dates are provided at checkout but are not guaranteed. Processing time (the time between receiving your order and shipping it) is separate from shipping time. Orders received by 2 PM Eastern Time are typically processed the same business day.
We specialize in shipping to active construction sites and temporary locations. For optimal delivery, please ensure that:
Additional fees may apply for re-delivery or address corrections after an order has shipped.
Tracking information will be provided via email and is available in your account once an order has shipped. Blue Ox Printing is not responsible for carrier tracking errors or delivery issues once a package has been tendered to the carrier.
Due to the custom nature of our printing services, all sales are generally final. However, we stand behind the quality of our work and offer the following limited return policy:
If you receive prints with quality defects attributable to our printing process, please contact us within 5 business days of receipt. We may request photos of the defective prints and, at our discretion, offer a reprint or refund.
If we made an error in processing your order (wrong size, quantity, etc.), please contact us within 5 business days of receipt. We will arrange for return shipping and provide corrected prints at no additional cost.
Refunds are not available for errors in the files you submit or mistakes in your order specifications. Please review your order carefully before submitting.
Orders may be cancelled for a full refund only if production has not yet begun. Once printing has started, cancellation fees may apply. Orders that have shipped cannot be cancelled.
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Blue Ox Printing and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
The Blue Ox Printing name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Blue Ox Printing or its affiliates. You must not use such marks without the prior written permission of Blue Ox Printing.
By uploading User Content to our Service, you represent and warrant that you have all necessary rights and permissions to that content. Blue Ox Printing does not claim ownership rights over your User Content but requires the limited rights needed to provide the Service.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
BLUE OX PRINTING EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL BLUE OX PRINTING, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
You agree to defend, indemnify, and hold harmless Blue Ox Printing, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
These Terms shall be governed and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions. Any disputes relating to these Terms or the Service will be resolved through binding arbitration in Detroit, Michigan, in accordance with the American Arbitration Association's rules.
If you have any questions about these Terms, please contact us at: