Frequently Asked Questions

We offer four standard blueprint sizes:

• 18" x 24" (Small)
• 24" x 36" (Standard)
• 30" x 42" (Large)
• 36" x 48" (Extra Large)

If you need custom sizes or formats, please contact our customer service team for a custom quote.

Our current pricing is as follows:

• 18" x 24": $1.50 per copy (33% off regular price)
• 24" x 36": $3.00 per copy (33% off regular price)
• 30" x 42": $4.50 per copy (33% off regular price)
• 36" x 48": $6.00 per copy (33% off regular price)

We also offer volume discounts for bulk orders:

• 10-49 prints: Additional 5% off
• 50-99 prints: Additional 10% off
• 100+ prints: Additional 15% off

For detailed pricing information, please visit our Pricing page.

Yes, we offer both black & white (monochrome) and full-color printing options. Color printing is available at an additional cost of 2.25 times the black & white price. Please contact us for specific color printing rates or special requirements.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and company purchase orders (for approved commercial accounts). We also offer net-30 payment terms for qualified businesses with established commercial accounts.

Placing an order is simple:

1. Create an account or log in to your existing account.
2. Click on "Quick Quote" to start your order.
3. Select your print options (size, quantity, color/BW).
4. Upload your blueprint files.
5. Provide shipping information.
6. Review your order and proceed to checkout.
7. Complete payment.

Once your order is submitted, our team will begin processing it immediately, and you'll receive an order confirmation email with details about your purchase.

We accept the following file formats for blueprint printing:

• PDF (preferred)
• DWG (AutoCAD)
• DXF
• PLT
• TIFF
• JPG (high resolution)
• PNG (high resolution)

For best results, we recommend sending PDF files with embedded fonts, as this format maintains the highest fidelity and ensures that your blueprints print exactly as designed.

Our system can handle file uploads up to 100MB per file. If your blueprint files are larger than this, we recommend:

• Compressing your PDF files (without losing quality)
• Splitting very large files into multiple parts
• Contacting our customer service for alternative upload methods for extremely large files

For optimal print quality, we recommend the following:

• Set your drawings to the exact dimensions you want printed (18"x24", 24"x36", etc.)
• Use PDF format whenever possible
• Ensure text is converted to outlines or embed all fonts
• Set proper line weights (minimum 0.1mm for visibility)
• Use high-resolution raster images (300 DPI minimum) if included in your blueprint
• Double-check that all elements are within the printing area and not in the margins
• Use black and white for lines unless color is specifically needed

If you're unsure about your file preparation, our team can review your files and provide feedback before printing.

Yes, we can print directly from DWG and other CAD formats. However, for the best results and to ensure what you see is what you get, we recommend exporting to PDF from your CAD software with the following settings:

• Select the appropriate paper size
• Set the scale correctly
• Ensure all layers you want to print are visible
• Use the "high quality print" or equivalent option when creating the PDF

This approach minimizes translation issues and ensures your blueprints print exactly as you intend.

We offer several shipping options to meet your timeline needs:

• Standard Shipping: 2-3 business days ($9.99)
• Express Shipping: 1-2 business days ($14.99)
• Overnight Shipping: Next business day delivery for orders placed before 2 PM Eastern Time ($24.99)

Shipping times are estimated from the time your order is processed and do not include processing time (typically same-day for orders placed before 2 PM).

Yes! We specialize in shipping to job sites and construction locations across the continental United States. We understand the needs of traveling construction crews and can deliver to:

• Active construction sites
• Temporary offices
• Hotels or accommodation addresses
• Construction management offices
• Site trailers

When shipping to job sites, please provide:

• Complete address with any site-specific identifiers
• A contact name and phone number for delivery coordination
• Special delivery instructions if needed (e.g., "Deliver to trailer #3")

If your site is difficult to find or has special access requirements, please leave detailed notes during checkout.

Absolutely! This is one of our specialties for mobile construction teams. You can:

• Place an order while still at your current location
• Specify your upcoming job site address for delivery
• Schedule delivery to coincide with your arrival

Many of our customers coordinate blueprint deliveries to arrive just as they're mobilizing at new sites, ensuring they have all documentation ready when work begins. Just make sure there's someone available to receive the package, or consider shipping to a nearby FedEx/UPS location for pickup if the site isn't staffed yet.

Tracking your order is simple:

1. Once your order ships, you'll receive an email with tracking information
2. Log in to your Blue Ox Printing account to view real-time tracking updates
3. Click on "My Orders" to see all your past and current orders
4. Select the specific order to view detailed tracking information

You can also track your package directly through the carrier's website using the tracking number provided in your shipping confirmation email.

We ship primarily through UPS and FedEx, selecting the most efficient carrier based on your location and delivery timeline. For some remote areas, we may utilize USPS for final delivery. All shipments include tracking information so you can monitor your package's journey from our facility to your location.

Our service is specifically designed to address the unique challenges faced by mobile construction teams:

• Nationwide Consistency: Get the same high-quality prints whether you're in New York or Nevada, eliminating the need to find reliable local print shops in each new location
• Time Savings: Order from your current site and have prints delivered to your next location, ready when you arrive
• Cost Efficiency: Our volume discounts benefit crews that need regular blueprint updates
• Digital Management: Store your commonly used files in your account for easy reordering at new job sites
• Flexible Delivery: Ship to temporary offices, hotels, job trailers, or any address where your team is working
• Account History: Access your complete order history across all job sites, making project management and expense tracking simpler

We understand that mobile teams need reliable, fast access to documentation as they move between projects, and our entire service is built around making that process as seamless as possible.

Yes! We offer free file storage for all registered customers. You can:

• Upload and store your frequently used blueprint files in your account
• Organize files by project, type, or any category that works for your team
• Quickly reorder prints from your stored files when starting at a new location
• Update stored files when revisions occur

This feature is particularly valuable for mobile teams who need the same core set of blueprints at multiple job sites. Instead of re-uploading files for each new order, you can simply select from your stored files, specify the delivery address, and we'll print and ship them to your next location.

Yes, we offer recurring order capabilities designed specifically for teams that move from site to site. You can:

• Set up standard blueprint packages that your team regularly needs
• Schedule recurring orders with variable shipping addresses
• Update delivery locations as your projects change
• Modify file versions when blueprints are revised

This system allows project managers to ensure that every job site receives the necessary documentation without having to manually place new orders for each location. Contact our customer service team to set up a recurring order program customized for your mobile team's needs.

Yes, we offer multi-user accounts for construction companies with team members spread across different locations. With our business accounts, you can:

• Create a master company account with sub-accounts for team members
• Assign different permission levels (admin, ordering, view-only)
• Track which team member placed each order
• Maintain centralized billing while allowing distributed ordering
• Set spending limits for individual users if needed

This feature is ideal for companies with multiple job superintendents or project managers who need to order prints at different times for different locations, while maintaining centralized account management and billing.

Creating an account is simple and free:

1. Click the "Login" button in the upper right corner of our website
2. Select "Register here" below the login form
3. Fill out the registration form with your email, password, and contact information
4. Verify your email address by clicking the link in the confirmation email
5. Once verified, you can log in and start ordering blueprints

Business accounts with multiple users are also available. Please contact our customer service team to set up a company account with sub-accounts for your team members.

Yes, we offer business accounts with invoice billing options for qualified companies. Business accounts include:

• Net-30 payment terms (upon credit approval)
• Monthly invoicing for all orders
• Detailed order history and reporting
• Multiple user access with permission controls
• Optional purchase order requirements
• Additional volume discounts for high-volume customers

To apply for a business account, please contact our accounts department at accounts@blueoxprinting.com with your company information, expected monthly order volume, and any specific requirements you might have.

To view your complete order history:

1. Log in to your Blue Ox Printing account
2. Click on "My Orders" in the navigation menu
3. View a list of all your past orders, sorted by date
4. Click on any order number to see detailed information including:
• Files ordered
• Print specifications
• Shipping information
• Order status
• Tracking information
• Billing details

Your order history is maintained indefinitely, making it easy to track expenses across projects and reorder previous prints when needed.

You can update your account information at any time:

1. Log in to your Blue Ox Printing account
2. Click on your name or account icon in the top right corner
3. Select "Account Settings" from the dropdown menu
4. From your account dashboard, you can:
• Update your contact information
• Manage saved shipping addresses
• Update payment methods
• Change your password
• Adjust notification preferences

Changes to your account information will apply to future orders but won't affect orders that have already been placed. If you need to change the shipping address for an order that hasn't shipped yet, please contact customer service immediately.

Yes, detailed receipts are automatically generated for all orders and are available in several ways:

• A receipt is included in your order confirmation email
• Receipts can be downloaded in PDF format from your order history
• Monthly statements are available for business accounts
• Year-end purchase summaries can be generated upon request

Our receipts include all information typically required for business expense tracking and tax purposes, including itemized costs, taxes paid, and payment methods. If you need specialized receipt formats for your accounting system, please contact our billing department.